Mintex Travel (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, submit enquiries, make bookings, or otherwise interact with us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect We may collect and process the following data:
Identity data including name, date of birth, and gender
Contact data including email address, telephone number, and postal address
Booking and travel information including preferences, travel dates, accommodation, flights, and cruise details
Financial data including payment and billing information
Communications such as enquiries, feedback, and complaints
Technical data such as IP address, browser type, and website usage
How We Use Your Data We use your personal data to:
Provide and manage travel bookings
Communicate with you regarding enquiries or bookings
Process payments and refunds
Comply with legal, tax, and regulatory obligations
Improve our services and website
Send marketing communications where consent has been given
Legal Basis for Processing We process your data under the following legal bases:
Performance of a contract
Legal obligation
Legitimate business interests
Consent (where required)
Marketing Communications You will only receive marketing communications if you have opted in or where permitted by law. You can unsubscribe at any time using the link provided or by contacting us directly.
Sharing Your Information We may share your data with:
Airlines, hotels, cruise lines, tour operators, and other travel suppliers
Payment service providers
IT and booking system providers
Regulatory bodies and law enforcement agencies where required by law We do not sell or rent personal data to third parties.
International Data Transfers Some travel suppliers may be located outside the UK or EEA. Where data is transferred internationally, we ensure appropriate safeguards are in place, including standard contractual clauses or adequacy decisions.
Data Retention We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal and regulatory requirements.
Your Rights Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure where applicable
Restrict or object to processing
Request data portability
Withdraw consent at any time
Security We implement appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.
Cookies Our website uses cookies and similar technologies to improve functionality and user experience. You can manage cookie preferences through your browser settings.
Changes to This Policy We may update this Privacy Policy from time to time. The most recent version will always be available upon request or on our website.
Contact Details If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
